Terms of use

1. What QR Studio is

QR Studio is a Mac app for designing, exporting, scanning and tracking QR codes. Creating static codes, templates, batch export from a CSV file and scanning work on your Mac, without an account.

A free QR Studio account adds dynamic links: a short address at qrstudio.io/r/… that sends visitors on to a destination you choose and can change later, and visit statistics for your links. Accounts and dynamic links need an internet connection and our servers.

2. Your account

• Use an email address you can receive mail at. We use it to activate the account, reset your password and contact you about the service.
• Keep your password to yourself. You are responsible for what happens in your account; tell us at support@vpolabs.com if you think someone else has used it.
• You can delete your account at any time in the app (Account › Delete account). This permanently deletes the account, all of its dynamic links and their visit records. Printed QR codes that use those links stop working, and this cannot be undone.

3. Dynamic links and visit statistics

You choose where your dynamic links point and you are responsible for those destinations. A link keeps working while your account exists, its destination is allowed by these terms and the service runs. Test a code before you print it in quantity.

When someone opens one of your links, we record the visit so you can see visit counts, dates, operating systems, browsers and devices. Visitors' IP addresses are not stored: each is replaced by a keyed pseudonym that is used to count unique visitors. The privacy policy describes what is recorded. If the law that applies to you requires you to tell the people who scan your codes about this, that is up to you.

4. Acceptable use

Do not use QR Studio, a QR Studio account or a dynamic link to:

• send people to phishing pages, malware, scams or other deceptive or fraudulent content;
• point to anything that is illegal, or that infringes someone else's rights;
• harass, threaten or exploit people, or to send spam;
• disguise where a link leads in order to mislead visitors or get around another service's filters;
• attack, overload or probe our servers, get around their limits or security, or reach accounts or data that are not yours.

We may disable or remove a dynamic link, or suspend or close an account, when we reasonably believe it breaks these terms or puts visitors or the service at risk, or when the law requires it. Where it is practical and safe, we tell the account's owner. To report a link, write to support@vpolabs.com and include the short link.

5. Buying QR Studio on the Mac App Store

When you get QR Studio from the Mac App Store, Apple handles the purchase, the payment and any refund, and your licence to use the app is governed by Apple's Licensed Application End User License Agreement (the Standard EULA) together with these terms. To ask Apple for a refund, go to reportaproblem.apple.com. Apple is not responsible for QR Studio or its support; we are.

6. Buying QR Studio from our website

QR Studio is also sold as a direct download from qrstudio.vpolabs.com. That version works like this:

• Free trial. Every copy starts with a 14-day trial of the whole app. After the trial, exporting, copying and batch-exporting QR codes and creating dynamic links need a licence. Nothing you made is removed.
• Payment. Dodo Payments is the merchant of record: it sells you the licence, takes the payment, adds the VAT or sales tax that applies and issues the invoice. Its own terms apply to the payment.
• QR Studio Pro Lifetime is a one-time payment, not a subscription, and it does not expire. You receive a licence key by email that can be active on up to two Macs at a time. To move it, deactivate a Mac in the app or on the licence page, then activate the key on the other Mac.
• The key is for you, or for the people using your two Macs. Do not share, publish or resell it. We may deactivate a key that is published, used beyond its two Macs, refunded or charged back.
• Refunds. To ask for a refund, write to support@vpolabs.com within 14 days of your purchase, from the email address you bought with. Refunds are handled under Dodo Payments' refund policy and the consumer law that applies to you. A refunded key stops working.

A Mac App Store purchase and a website licence are separate; one does not include the other.

7. Updates and changes to the service

We may update the app and change, add or remove features. The App Store version is updated through the Mac App Store; the website version checks for updates itself, which you control in Settings › Updates.

We may change or stop the account and dynamic-link service. If we plan to shut it down, we will tell account holders reasonably in advance where we can, so they can replace printed codes.

8. What belongs to whom

The QR codes, designs, templates and files you make with QR Studio are yours. You keep your rights in the destinations, logos and content you use, and you allow us to store and process them as needed to run your account and links.

The QR Studio app, its name and icon, this website and the service belong to us or our licensors. These terms give you no rights to them beyond using the app and the service as described here. QR Studio includes open-source components under their own licences.

9. Other services

The websites your codes point to, Apple, Dodo Payments and our hosting provider are run by others under their own terms and policies. We are not responsible for them.

10. No guarantees

QR Studio and the service are provided “as is” and “as available”. We work to keep them reliable, but we do not promise that they will be uninterrupted or free of errors, that every code will scan on every device, or that visit statistics are complete. The app's scan-quality checks are automated aids, not a guarantee: test a code before you print or share it. This does not limit any consumer rights that cannot be excluded by law.

11. Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential losses, lost profits or revenue, lost data or the cost of reprinting materials arising from your use of QR Studio or the service, and our total liability to you is limited to the amount you paid for QR Studio in the 12 months before the claim.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited or excluded by law.

12. Ending

You can stop using QR Studio and delete your account at any time. We may suspend or close an account that seriously or repeatedly breaks these terms. Sections 8, 10, 11 and 14 continue to apply afterwards.

13. Changes to these terms

We may update these terms when QR Studio or the law changes. The date at the top shows the current version. If a change materially affects you, we will tell you in the app, by email or on this page before it takes effect, where required. If you keep using QR Studio after a change takes effect, the updated terms apply.

14. Governing law

These terms are governed by the law of Romania, and the courts of Romania have jurisdiction. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and can also bring a claim in its courts.